Suresh ramasubramanian
|
executive profile |
||
|
|
Suresh Ramasubramanian heads all anti-spam operations at Outblaze Limited. He directs the Postmaster and Abuse desks at the company, and is responsible for setting and enforcing Outblaze’s Acceptable Use Policy across the almost 40 million active email accounts operated by Outblaze, on domains such as lycos.com, mail.com and register.com. He is responsible for setting up and enforcing spam filtering and blocking decisions for Outblaze clients and users and his team serves as the single point of contact to discuss blocking and filtering issues. Suresh has extensive experience in handling e-mail abuse and postmaster work, starting with a stint at Juno.com (now United Online) and then going on to set up the anti-spam operations at BPL Innovision Limited before joining Outblaze in 2001. He is coordinator of APCAUCE (the Asia Pacific wing of the Coalition Against Unsolicited Commercial Email), as well being the vice chair of the management committee for the APRICOT network operators conference. Suresh has been actively lobbying for realistic solutions at technological, legislative and policy levels to spam since 1998, and has written two papers on the spam problem, for the OECD and for APDIP/UNDP. He has given well-received talks and keynote speeches on spam around the world at conferences organized by the OECD and ITU, as well as industry events such as MAAWG, APRICOT and InboxEvent and been widely interviewed by media such as Businessweek, the Wall Street Journal, Wired, PC Magazine and Salon. In recognition of his tireless work against the growing spam problem, BusinessWeek Magazine profiled him as one of 2002's top 25 e-business professionals. |
|
|
Experience |
||
|
|
2001-Present Outblaze Limited Hong Kong / Madras, India Manager, Security and Antispam Operations n Managed the postmaster and abuse desk, enforcing antispam policies and troubleshooting mail delivery and filtering issues n Conceptualized and implemented filters like HELO and URI filtering and Feedback Loops linked to a user driven spam reporting system. n Filtering strategy focused on blocking large amounts of spam for a comparatively small investment in processing power, and with a minimum of false positives, which my team makes it a point to address. n Maintained contacts with various stakeholders in the antispam community, including peers in the industry, blocklist operators, government regulators, the OECD and ITU n Prepared a detailed response to the antispam consultation process initiated by the Hong Kong regulator OFTA, available at http://www.outblaze.com/antispam/ofta_info.php n Regular speaker on spam issues at workshops organized by the ITU, OECD and The Open Group as well as at industry organized antispam conferences such as MAAWG, InboxEvent, APRICOT and the Internet Society of China Antispam Conference. |
|
|
|
2000-2001 BPL Innovision Pvt Ltd Bangalore, India Unix Systems and Antispam Administrator n Built and Maintained mailserver and spam filtering infrastructure for BPL Mobile (a regional cellular phone carrier), OyeIndia (a portal) and BPLMail (BPL Group corporate mail system). n Worked with customer sites to help resolve security issues in their server infrastructure |
|
|
|
2000 Juno Online Services [United Online] Hyderabad, India Associate Member – Security and Abuse Team n Responded to abuse desk emails and addressed user concerns about spam issues on juno.com and associated domains such as NetZero and Bluelight. n Rewrote a complete set of templated responses to common abuse desk queries. To the best of my knowledge, the responses I rewrote are still being used, based on my observation of replies sent by the United Online abuse desk to my team members over the years. n Helped train and guide new team members on topics such as header reading and working on the abuse ticketing system. |
|
|
professional activities and honors |
||
|
|
n Ranked among the Top 25 e-biz professionals in the world by Businessweek Magazine in 2002. n Coordinator, CAUCE Asia Pacific. Organizer of technical tutorials and conferences on spam, hosted at Asia Pacific regional network operator meetings such as APRICOT, SANOG and APNIC. In addition, I organize an annual regional update meeting focused on antispam public policy, legislation and other activities in the Asia Pacific region, featuring invited speakers including Regulators, Government and ISP associations. n Vice Chair of the Management Committee, Asia Pacific Regional Internet Conference on Operational Technologies (APRICOT), the largest network operators conference in the Asia Pacific region |
|
PUBLICATIONS |
|
|
|
§ Author of two papers on spam issues, one for the OECD as part of their Anti Spam Toolkit and another for APDIP, an Asia Pacific based NGO affiliated with the UNDP, for input into the WGIG program. § Lead author of a book on Mail Systems Administration for O’Reilly Associates (http://www.ora.com). This book is currently work in progress and may be completed early 2006. § Author of the Dialup Howto (http://www.hserus.net/dlhowto.html) for people who want to set up a small mailserver on a dialup or other dynamic IP connection. |
|
Recent MEDIA COVERAGE |
|
|
|
§ Businessweek's 2002 "eBusiness Top 25 worldwide" http://www.businessweek.com/technology/content/oct2002/tc2002101_2645.htm § Wall Street Journal / Far Eastern Economic Review article on spam in China http://www.feer.com/articles/2004/0403_25/p030innov.html § Article in IDG Press (PC World, MacWorld) on spam hosting by Chinese ISPs http://maccentral.macworld.com/news/2004/05/16/china/ § Interviewed on CNN about antispam issues - October 4, 2002 § Article in Salon Magazine - "A spam fighter's work is never done" – http://www.salon.com/tech/feature/2003/03/27/spam_fighter/ § Article in Wired Magazine "What do you wish would happen in 2004 and what do you think will actually happen?" http://www.wired.com/news/print/0,1294,61726,00.html §
ZDNet article on Antispam Proposals § CNN Money / Reuters article on SoBig -http://money.cnn.com/2003/12/03/technology/viagra_spam.reut/index.htm § Wired Magazine article "Spam filters grab good with bad" -http://www.wired.com/news/print/0,1294,61945,00.html § Wired Magazine article "Random Acts of Spamness" - http://www.wired.com/news/print/0,1294,61886,00.html § The Guardian article on porn spam sent through trojaned PCs http://media.guardian.co.uk/newmedia/story/0,7496,976608,00.html § Businessweek article on the SoBig virus http://www.businessweek.com/technology/content/sep2003/tc2003092_3420_tc058.htm |
|
phone (91-44) 2440 5806 • e-mail suresh@hserus.net |
|
flat T1, Land marvel apartments, 49, 1st main road, indira nagar, adyar, madras tn 600020 india |